YMCA of Eastern Ontario, Kingston YMCA - Kingston, Ontario

WICKY

I've been coming to this YMCA every single day because I genuinely love the gym, the community, and most of the staff. But there's one receptionist - who has completely ruined the experience for me.

Now i feel like I don’t want to go here when she’s there

She's consistently rude and carries an arrogant attitude over the smallest things, like entering a membership number. It's literally her job, yet she acts like helping people is beneath her.

Someone with that kind of toxic behavior does not belong at the front desk,

While the male staff at the front desk are respectful and welcoming, she stands out for all the wrong reasons.

It's unacceptable for one person to make members feel disrespected and uncomfortable, especially first thing in the morning. This kind of behavior shouldn't be tolerated at a place that's supposed to promote respect.

Jordan M.

Great gym with nice staff, however, avoid coming between 3:00-5:00pm when the low income kids flood the place after school. They will completely ruin your workout and headspace.

James V.

Only signed uk for the pool due to its close proximity but everything else ruins the experience. Staff are extremely rude, change rooms are gross hours are so bad and the gym is tiny with outdated equipment.

Mal

Staff was very nice & helpful, lots of great machines & a sauna, you can't go wrong!

Chantal M.

We have belonged to the YMCA in one way or another for years. My youngest went to the daycare at Wright Cres until he started school this year, and we could not have asked for a better place. They were kind, welcoming and we had full faith that he was well taken care of there. The staff were always engaging with the kids and their safety, happiness and well being was clearly always a top priority. The staff always communicated anything we needed to know and made any adjusts needed to help his transition from home daycare to a centre. I would recommend the YMCA childcare centre to everyone.

Diego R.

Gym is ok, most staff are rude, only come here when there's no other choice

Michael D. M.

I strongly suggest against enrolling your children in the daycare centre at this location. The experience at YMCA Wright Crescent has been thoroughly negative, and I lament ever enrolling my child in their program. Staff members seem to act with impunity, and lack the necessary skills to ensure that children are appropriately safe and cared for while Management willingly engages in unprofessional communication and actively seeks to excuse insufficient practices while gaslighting parental concerns that are raised about the experience of their children. If you are considering enrolling your child at this location I urge you to consider EVERY possible alternative before paying money to have your children receive the bare minimum of care that staff are required to provide. If you have chosen to enroll your children I highly recommend that you insist on specific staff members whose skills and professionalism have been a small positive outcome from a predominantly negative experience. I recommend you trust your instincts about the staffing issues this location faces as a result of their standard operating methods, and do not allow yourself to be fooled by the lies Management has fabricated to obfuscate the truth.

Nicole B.

The Y is a wonderful facility to be a member of. It provides a great sense of community. There are a wide variety of classes and the instructors are excellent. I have met many great people here. I highly recommend giving the Y a try!