True Level Concrete - Surrey, British Columbia

Sandy

Vic and his team were amazing and would highly recommend them! We had settling issues, and from the initial assessment to completion, they walked us through the entire process that I really felt I had a great grasp on what was happening. They made every thing so easy and stress free for us.

The team also went above and beyond to ensure they provide the best services, and was so professional. We also had an unrelated leak, and they helped us try to figure where it was coming from and how to fix it. I can't thank and recommend True Level enough!

Cathy M.

We have been happy with the whole process of dealing with Tru Level. We had 2 different jobs done and from start (site visit, proposal and explanation of services) to finish (notification of arrival time, planning process, job completion and clean-up) they were friendly, helpful and professional. It was easy and stree free, plus we are super happy with the end result. I have no problem recommending this Company to anyone with concrete issues.

Bill M.

Mike and Darryl were fantastic. Mike was so personable; he explained in laymen's terms the work and the process. I was worried about pipes and drain tiles, Mike was able to explain the work; very pleased. The end results was great; concrete slab was no longer a tripping hazard. Darryl was so meticulous with the clean up.... will definitely recommend to others..... thank you

Peter S.

Excellent company. Communication was always prompt and very friendly. Team members were very knowledgeable about the job and it was completed on time and under budget. Cleanup in and outside the house was exceptional. Highly recommended.

Gordon F.

Excellent team that dealt effectively with a few unexpected challenges on the project. Good communication with office and team onsite. Meticulous quote that was honoured. Quality work and excellent final result.

Bernard L.

Amazing repair of our path to the house. Had settling issues with our concrete pathways and uneven cracks which cause tripping hazards. Initial same day quoting was professional and explained well. The crew arrived on the coordinated date, on time with notices beforehand. Job had some site challenges but the job was completed in half a day. The pathway has no more tripping hazards. All the holes that were drilled are not noticeable as the patching was so good. Very pleased with the overall experience from True Level. I highly recommend their services.

t B.

The job was performed in a timely manor, & to our satisfaction. The crew & their crew supervisor all did a good job & cleaned up after all was done. Thanks guys!

Dave W.

I have been a Millwork Designer in the residential building trade for 13 years and I have rarley seen trades that are as professional as True Level Concrete. I never write reviews but in this case it warrants my time to do so. Right out of the gate when I enquired about their service I could tell something was different. Their communication was always informative, punctual and respectful. Ian, the estimator, was on time, to the minute. I know! that's not usually how it happens in the building trade!
He was very knowledgable about concrete issues and explained everything in detail and what to expect as he walked me through the process. The estimate was done on his i-pad on site and emailed to me on the spot. Once I had accepted the estimate and signed the contract the office sent me information on how to prepare the site before their arrival. They also emailed me numerous reminders regarding the appointment that was made. The day came for services to be rendered and the truck showed up fashionably early with 3 techs that got straight to work. They encouraged me to watch and answered all my questions throughout the process. The guys were hard working, polite and didn't come with any foul language which impressed me. Once the work was done we did a walk through before I made final payment. The site was left clean and the result was beyond my expectations...I could go on! So, if your looking for a company to do concrete repair I would highly recommend True Level Concrete.