SEPHORA - Charlottetown, Prince Edward Island

Google R. P.

When I shopped here today, the store was very busy per usual for a Friday. I understand being overwhelmed in a work place but the cashier Sara was extremely rude. She was bossing co workers around, and proceeded to smirk when I said no to her asking if anybody helped me today. Was very rude interaction and didn’t even say hello or knowledge me before asking to put my phone number into the machine.

Julie

I went here hoping for some advice, but not really sure what I needed. Julia helped me out, and she was wonderful! So friendly, helpful, and knowledgeable. She gave me a few different suggestions and demonstrated how each one worked to help me make an informed decision. Her customer service and knowledge made for a great experience here.

Shikha A.

The staff was really rude including the manager, they make faces and seem like they are belittling others. I means chill you are working at Sephora not at some designer boutique, i am a nurse myself. So i don't get it, from where they got this attitude? The only person i like here is the indian Manager they have!

komalpreet K.

I recently had my first experience at Sephora, and it was fantastic! Although I hadn’t shopped there before, I was really impressed by the store. The staff were friendly, approachable, and knowledgeable, offering helpful product suggestions without being pushy.

I was also blown away by the wide range of products available—from skincare to makeup, the selection was top-notch. I loved being able to explore everything in person and discover some new favorites. The atmosphere in the store was inviting, making the whole shopping experience enjoyable. I’ll definitely be returning!

Shelley F.

Waited in line for over 8 minutes (and was the next to be served the entire time as well) The person in front of me had to find their birthday email for their free gift at the till not making a purchase. The one and only cashier that was on did not call for back up or ask the customer to step aside- just stood there doing nothing while they looked on every platform on their phone for their free gift. There were around 8-10 other employees in the store as the time as well, some chatting amongst them selves others stocking. Not a very well managed situation as we were paying customers not just there for the freebees. I have been in other times where employees are helpful.

Alphy A.

Literally the worst Sephora I’ve ever been to. The staff were unhelpful and rude. The attitude they had sucked! I felt like they’re purely racist.
I had a $250 purchase and when I asked the cashier lady if i could get some samples she was arrogant and said “we don’t give out samples for perfume purchases!” I said i get it all the time when I do online purchases and she replied “it’s sephora.com and stores don’t do that”. The tone of her voice with so much of an attitude, I just left the store. Like really Sephora, the store and the service used to be so much decent!

Laurie M.

I went into the Sephora store in Charlottetown while on vacation. Lucky for me Sally asked if she could help me. She was wonderful! I told her my make up concerns and she led me to all the perfect products. She told me how to use all of them and what worked best for my issues and what I was looking for.. She took her time and analyzed my skin to find the perfect products. Sally was wonderful! I can't wait to try all my new things 🙂

Danielle G.

Literally the worst Sephora I’ve ever been to. The staff was unhelpful, uneducated and rude. Even overheard some -unsavoury- words between coworkers while trying to shop. I understand work has a social element to it but some things should not be spoken about in public.