Medicine Hat - AISH Office (Assured Income for the Severely Handicapped) - Medicine Hat, AB

Kismet C.

This is a building that I dread to visit and cannot go to alone because of physical disability. It is not wheelchair friendly at all! There are only two designated parking spots on only one side of the building. Why, in my wheelchair, is the building set up so that I have to go through TWO PARKING LOTS (one completely uphill), in order to get to the mental health clinic? (Oh, and if you require a wheelchair, you can only go there before the second parking lot exit door is locked for the day, which is earlier than the rest of the building and cuts off access to any late afternoon or evening appointments in that whole wing of the building.)

This is a horribly engineered building that no thought or effort was put into making legitimately accessible. Security staff take pity on people stuck traversing their territory because they know how difficult and unsafe it is. All of my interactions with security have been a solid 4-star. (No one likes to be pitied, but I really appreciate the assistance) The building itself, though...it exists and has not collapsed on anyone, so it definitely earns one star. For it’s complete lack of logical floor plan or efficient use of space, along with it’s many other shortfalls, it fails to earn anything more. There are government and healthcare services being offered in this building and it’s not wheelchair friendly? Seriously?

The long-term disability supports are literally set up in an office in a building that someone with a physical disability can’t navigate solo because of the disability that resulted in her need for said supports. Nothing is in place to assist anyone in a wheelchair to access these services, either. In fact, if you are trying to access mental health care, Community Outreach would be able to assist you with transportation and getting to the office - unless you require a wheelchair. They do not allow their employees to take the lifting risks associated with loading and unloading a wheelchair and have no accessible transport equipment. Way to abandon the people who really need help - put the only place mental health care can be accessed and all provincial disability government supports in one of the worst location for wheelchair users ever designed...

Gerry B.

Ridiculously unorganized. There's always one worker covering for another saying they'll leave a note - but they never do!
If you are on aish or going to apply, be sure/ready to call in a few days each month prior to the payment date to make sure they've got their $#!+ together

Jane M.

Service is completely dependent on which employees you are dealing with. If you feel like you aren't getting anywhere, ask to deal with someone else or come at a different time of day.

Adam W.

Theyve been closed since i got out of the hospital. I dont know if anyone even works there, its been an empty office with the doors locked every time ive gone by

Robert A.

Easy access to this building people their care and they do help thank you

Jared S.

It's a provincial building. They are pretty much all the same.

Jay M.

Has many services to offer. Kind caring people

Mylon R.

Helpfull place reguarding things that have to do with