Habitat For Humanity Victoria ReStore - Victoria - Victoria, British Columbia

D

I've been shopping at the Vancouver and Victoria ReStores for years. The prices have gotten out of control, with responses from management being "all costs are going up" and "we're very careful with our pricing". I just left this location and there was a used bar fridge that costs fifty dollars more than it does brand new. Multiple tools and small appliances that cost the same as new, sometimes more. Faded prints in cheap frames from the 80's for $25, $50, even $100. Beat-up, press board furniture that's two-three times more expensive than Marketplace. An old socket set for $60. You guys literally get things donated and BROUGHT TO YOU for free and then gouge the other supporters of your charity, the customers, for trying to support you.

I also watched at least ten people leave the store with nothing as I wrote this review.

I get that it's a charity, but you guys are gonna price yourselves out of the market. I'll stop coming here if things don't change. I'd rather deal with the internet, which says a lot.

John C.

Always have gotten something good for a great deal. I have to stay away just to many great deals. Couple of things though a couple of the employees should not be working with the public. And atleast offer to help you take your items to your car.lucky they have good deals 😉 there.

Kathy E.

Had a great experience with a pickup
Courteous and friendly
It’s a great way to donate

Craig S.

I often stop in for a browse when I’m in town, and I must say that the staff and volunteers here are always helpful and friendly. And today was no different! I went in to do a quick look, found a great biscuit joiner at a great price! My mother will be pleased too! I found I piece of artwork I know she would love. And then the best thing. I got to repay some of the kindness I’ve experienced there. I was able to help out one of the friendliest volunteers at reStore. Ken is a fantastic guy! Make sure to thank him for his service! Keep the good work going!

vince G.

Complete waste of time. I brought 1000.00 worth of plumbing and electrical, they picked through kept 5 iterms. Either take the surprise box or eff off. I dont have time to play picky choosy. Next time it goes on FBM or dump. Never again will i waste my valuable time trying to make a donation.

edit: Owners response is a bot, or brain dead.

what part of "wasting my time" do they not understand here. Im NOT going to EVER bring a load of construction materials to this place again for them to pick and choose. Im giving them the oppertunity to divert otherwise usable stuff from the landfill. from now on it goes on FBM where they can bid for it, or if unsold to the dump. they wasted more money in terms of my time, than it would have cost just to landfill it.

Michelle W.

Thank you to the cheerful and energetic young men that came to pick up donations 😊😊they deserve 5 stars ⭐️!!

Julia H.

Very disappointed. I just moved here and this restore is 5x more expensive than where I am from.
I had to buy a desk and it was $100, when my boyfriend and I were taking it out of the U-Haul at home it fell apart in our hands and broke.

$100 for a USED - donated desk and it was a waste of money. Now I have to find another one.

Matt

Prices are ridiculous for used items and we left the store with a 100 dollar desk and the entire thing fell apart outside our house as we were carrying it. Would rather just get something on marketplace for a fraction of the price.