Drayton Valley Hospital and Care Centre - Drayton Valley, Alberta

Debbie G.

My husband had to go into the hospital while we were camping in the area. We were both blown away at how pleasant and attentive all of the nurses and Dr Bram was. It was quite busy so yes we had yo wait but not an unreasonable amount of time. They were all running around working as quickly as they could. They were all very pleasant and very attentive. Dr Bram took time to explain things and had a great bed side manner. Our health care system is tapped out but that's not the doctor or nurses fault. They are doing their best and I can't imagine the stress they're under. They deal with negative stuff day in and day out. Be pleasant to them.

Cynthia L.

Came in with tears and stabbing pains. We're were give a number to call (slipping is a peice of paper with a number) to collect my info ( not asking why I was there, or what was wrong) and then waited over 20 mins with no one to come see me. My cousin drove me to another establishment that realized it was a actual emergency and I needed surgery.

My cousin warned me it was bad, but this is beyond my wildest dreams of how inadequate a medical facility could run.

Drive the extra km's to avoid being neglected and worsening health.

Bat R.

Generally if one shows up to the hospital themselves after the sun goes down, I don't think they should then have to call some other place using a cell phone in order to receive treatment in the emergency room. This practice is evidence of how wildly privileged the people at the top are, that they likely can't even fathom financially vulnerable people having to burrow a nurse's phone because they either don't have one, they're worried about potential long distance fees, or they have limited "minutes" and thought if they just showed up they could get some medical help like one could even last year.

Melissa L.

Went to the ER because we don’t have family doctor in Alberta, triage nurse was so rude and condescending had me feeling stupid for existing. She should honestly be ashamed of herself and get a job away from people if she’s going to have trouble being, not even kind, but neutral would do the trick. Hospital should pay closer attention to their staff. This was march 9th at 5:30 pm. Going to Edson from now on. Their staff doesn’t behave like that hate human beings.

Lance S.

I found it very strange that the emergency was busy and people were getting treatment until the weekend... They seem to have a doctor that doesn’t want to take care of people, and just sends everyone home. Even the week day doctors warned us things would change with the weekend staff..

They cleaned house and sent a dozen people home..

My family member ended up back in emergency in much worse condition, and remained in an Edmonton hospital for a week. They should have never been sent home.

I will never go back to this hospital.

Andrea D.

My friend's sister brought her 8 month old to the emergency room about 4 days ago, because his lips were blue. This was at noon. They had to wait until 4:30pm to see a doctor, who diagnosed the child with croup. I would love to know what constitutes an actual emergency in these people's minds. Absolutely unacceptable

Erik

Wife checks in to the emergency room, ECG is hooked up and there are very clear signs of heart problems. Doctor Mathrani kept saying there is nothing wrong (even the nurse disagreed). Family doctor expressed worry as well a few days prior. Furthermore, the docor said its probably a panic attack and perscribed ativan even though there were no symptoms of a panic attack and wife had no history of panic attacks. And the heart problems still persisted well after ativan was taken; then the doctor said xrays are normal (they werent even completed yet). The doctor would not discharge even though "there was nothing wrong". We finally checked out ourselves. Heart problems are still persistent, there is shortness of breath, and discomfort. There is a possibility that more severe problems will happen at any point but hey, at least we will be comfortable at home.

Moral of the story is that the Drayton Valley hospital is a complete joke. Dont go here, just go to Leduc and mention incidents like this to the MLA so the government can fix things. Also some doctors like the one mentioned need to go back to med school or at least take some upgrading.

In all fairness though, the nurses were attentive, friendly and professional. They are hard working great people. I definately feel sorry for the lead nurses that have to deal with some doctors.

For those nurses that read this, be proud of yourselves, you catch the medical mistakes, you actually fix and treat the patient, and often you know more actual medicine than the doctor who forgot basic anatomy, or in this case, cant read a ECG.

Alfie D.

Went in this morning for a spider bite , admitting was super fast , I was in minutes. Waited about 10 mins seen a wonderful nurse , another 15 mins Dr seen me .
I had a great experience at this hospital.
The nurses and staff ,Dr were all very polite !
Thanks all !