Creston Valley Hospital - Creston, British Columbia

Jordy P.

I've lived in Creston my whole life and have Never had a good experience here very disappointed. Would rather drive to Cranbrook for now on. Would tell you all my experience but its a very long and personal stroy!

Darryl K.

My wife and I have a summer place in Boswell and I had a major medical issue in 2020. Was transferred by ambulance to the Creston hospital and had another seizure and then went into cardiac arrest. So grateful for the staff and doctors for such great care. They revived me and got me prepped for transfer back to Calgary. For a small town hospital I was so impressed by how compassionate and caring everyone was, especially to my wife.

Jodie G.

Injured myself a local BJJ tournament in Creston. Friendly and efficient staff.. from the lady who greeted me at the emergency front entrance, to the nurse who took my blood pressure and gave me a painkiller.. Doctor was kind and had a good sense of humor. X-ray technician was also kind and very efficient. Hopefully I’ll never be here again… But if it were the case, I feel like I’d be in good hands. Thank you!🙏

Cody

Not going to go into many details but, arrogant staff, staff leaves during bathroom break to go to another ward, threatens to not give pain meds unless does a bowel movement, giving Tylenol when needing something stronger to help with sevear pain due to multiple injuries, waiting times in ER can be almost half a day, early discharge as a result of negative feedback due to poor service. The Cranbrook hospital is so much better.

Christina H.

Creston is classified as the Death Hospital go there if you want to die, ignorant staff medical negligence I have epilepsy and ignore my situation and call it fake and not real, I have a VNS implant and a epileptologist specialist in Vancouver and have 7 different types of epilepsy and this hospital just blows it off, and ignores the medical facts, I have emergency personnel who have witnessed this neglect and they are going to be supportive in me going after this hospital legally. Nurses are uneducated Drs are not staffed enough to care because there over worked and under paid. I have numerous situations that have been neglected by their ER staff no vitals no knowledge of epilepsy and what goes along with it. I pray for who has to go to this hospital as you will not get proper care. It’s just a pill shoving hospital who makes addicts and kills off patients from not knowing how to treat patients proper. If I could give them less than 1 star I would. Brutal

Larissa M.

I lived in Creston for 3 years, (2018-2021) with my Husband and had great experiences in the ER, (as we didn't have a Family Doctor for the first 1.5 years of living there). Every single ER Doctor we had were kind and understanding, and helped diagnosed the different ailments we had. Sure, the Medical Lab can get backed up, but the waiting room has decent chairs and I have data anyway to help pass the time.

I had my Son here, (during the height of the pandemic) and had to undergo an Emergency C-Section. Although I had my Midwife and Husband with me, it caused a little anxiety, but I heard that Dr. leRoux and Dr. Kleinhans were going to perform the surgery, and my nervousness quickly dissipated, (since I had heard of Dr. Leroux practicing in the Creston Valley for years and had met Dr. Kleinhans personally in the ER). An amazing Doctor explained the medication(s) he was going to deliver via the Spinal and was soft spoken and kind...and away we went. Our Son was born and was a healthy 8lbs. He had a bit of jaundice, so he was in the incubator with the BiliBlanket, (phototherapy device to treat neonatal jaundice) for a day and a half, or maybe 2 days. My stay was amazing and the Nurses were so gentle with our Son. Dr. leRoux was very thorough and checked on me multiple times and went over post c-section care. My Midwife was unable to return, (as another woman was giving birth) but sent the other Midwife in town to follow up with me. Showed us how to properly bathe, change, swaddle, nurse and care for him. And they were always available, gracious and kind during my entire stay. Going through major surgery on top of caring for a newborn was challenging to say the least, but just wanted to thank all the Doctors, Nurses and my Midwife for a wonderful birth experience.

Mitsy B.

Were in emergency as hubby was coughing, throwing up, had sharp pains in his side, and having extreme difficulty breathing and sitting up, and of course the wait was long. I had my mask on and of course he didn’t have one. Triage nurse after asking his symptoms in the waiting area then asks him where his mask his? I reiterate he is having extreme trouble breathing, hence the no mask, and her response is “I can’t breath either”. What a totally unprofessional sarcastic jab at a patient in that condition. A health care professional should be ashamed for such a rude and insensitive response when obviously an “I understand” was in order. If you can’t show some sympathy why are you a nurse?

Then turned out hubby had to be checked into the hospital. And the nursing staff there were even ruder, not even just to patients but his doctor as well, who was very good. Went in to see him and the staff just speak down to you. One nice pleasant gal was just new so that helped. The other issue was the confused state everyone seemed in. Penticton was the second smaller hospital he had been at in his lifetime and the staff and care was exceptional. As Creston is a small town was expecting at least equally personable service. Do understand the medical profession is undoubtedly very trying these days but no excuse to treat people disrespectfully when a hospital environment already means durress.

Janet M.

Had to take my husband into the EŔ today and I can't say enough good things about his stay. Triage was quick, straight into a treatment room. The nurses and lab tech were very gentle and explained everything they were doing and why. He had an EKG, blood work,IV, and was given starter doses of antibiotics.