Co-operators - Kaycee Odimega, Agent - Nanaimo, British Columbia

Nathan B.

I spoke with Hayley Yaklin by phone earlier today and ultimately came in to purchase my insurance through her in person.

I was very impressed by her professionalism and approachability.
There was a friendly and relatable tone to her voice that didn't come across as pushy or aggressive.

It was refreshing to meet an agent that was so easy to interact with.

She was very thorough in her delivery, and gave me adequate time to review the policy- answering all my questions.

I would definitely encourage her superior(s) to give her accolades for her customer service abilities.

Thank you, Hayley- for making my purchase comfortable, and my experience so great. Google only let me choose 5 stars, but sending 10 your way.
🌟 🌟 🌟🌟🌟🌟🌟🌟🌟🌟

official M.

I was initially skeptical about travel insurance for my mum coming to visit me from Nigeria. I thought, well, my mum does not have any health issues so there’s no need to worry about insurance. However, I discussed with my siblings and we decided to just have one just in case. Behold, my mother’s flights kept being delayed and she missed her connecting flight. All this stress led to a minor heart attack on the last flight to Vancouver. She spent quite a while in the hospital and her bill was a little above 60,000CAD. Good thing we had a 100k coverage, and you guys came through and sorted the bills. It would have been a great mess. Thanks

Caleb D.

Big thank you to Hayley, Kasondra, Pratham and Paul for all their great customer service. They always make my wife and I feel at home with our auto insurance needs.

Josh K.

Kaycee is an excellent financial advisor. He takes the time to get to know his customers, so he can determine their short and long term needs. This helps him determine what is best for his customers. I am impressed with how knowledgeable he is about the different investment options, and how important the financial well being of his customers is to him. I highly recommend his services.

dwayne O.

Nanaimo Co operators staff are truly amazing people.They are honest helpful caring and informative .My wife and I thank them all and look forward to doing buisness and relations.

Thomas &. J. E.

UPDATE: After going to several different places for quotes on home insurance, the co-operators not only had the least expensive insurance to offer, but also the most comprehensive-covering more at a higher value that any of the competitors. Very pleased with our insurance options from this branch.

Regarding financial investments; The staff are super friendly and knowledgeable. I felt well informed of my financial options without any pressure to make a decision that day.

Ash M.

It has been a nightmare dealing with this company to actually try to get a claim resolved. Had a water issue from a leak in a pipe which damaged the floor walls and baseboard, it’s been almost 2 weeks and I’m still waiting to have the work approved to be fixed. The people at the centre I called to get info on how to claim were quite rude and the adjuster has been dismissive, not assuring, not friendly or supportive and has basically been avoiding me and the contractor that she assigned to my file. I will be cancelling the insurance as soon as this has been completed. Do not recommend.

Rebecca B.

Should update their hours. It says it closes at 530pm. We came up from CR to do a car swap in the parking lot right beside. Low and behold they close at 5pm. And there's someone Inside just sitting there.