Canadian Red Cross - Health Equipment Loan Program - Vancouver, British Columbia

Rob G.

I highly recommend the loan service provided by the Red Cross, particularly for those recovering from surgery or injury. The volunteers are exceptionally friendly and efficient, making the experience seamless.

To ensure a smooth pickup, it's best to call ahead or confirm that your items are ready before visiting the location. Fortunately, there's plenty of street parking available.

Overall, I'm grateful for the Red Cross's loan service and the kindness of their volunteers. It's a valuable resource for our community!"

Jerry P.

Great front end staff made my pre-ordered equipment pick up simple, easy and quick.

This great Not-For-Profit needs EVERYONE’s support!! Sadly, most of us here in Metro Vancouver area just do not realize how valuable of an organization that they are …
until you need something from them!!

Please donate to them today !
Every dollar counts !!

Helping them helps ALL individuals (such as myself) whom live on a disability and needs this type of service!
They have done so much to help me get through my stem cell transplant process!!
Thank you, Canadian Red Cross: Health Equipment Association

Please remember to help them … to help us all!

Jordyn S.

Fantastic service ! Simple process. Very grateful for this loner program when I needed a few supplies after my neurectomy

Helen S. L.

Very efficient and quick... because every item had its code attached inside. So thankful.

Ray T.

Great nonprofit organisation, helped me through many major surgeries. Now they are helping my elderly parent. I wish that there was more parking. Be kind, there is great demand keeping the staff and volunteers busy 🙂

Lori P.

I am so grateful for the Red Cross Equipment loan program.
Due to medical issues, my husband had mobility issues , and Red Cross was there to help. Thank you Red Cross for being there for us, even before we realized we needed you. ❤️

Columbia Q.

Very difficult interaction with staff here. I returned a raised toilet seat to exchange it for one that fit our toilet and was repeatedly refused service without another prescription through VCH which could take daysss. Absolutely no understanding or acknowledgement of the need for a raised toilet seat for someone who had just been released from hospital after having a full knee replacement.
Please explain to me why I couldn't exchange the wrong toilet seat for the right toilet seat. This is not service. This is outright refusal to consider the needs of the user.
If the Red Cross here in Vancouver treat people the way the staff member treated me in what should have been a simple situation, how do they treat people they are supposed to be supporting in countries who are experiencing devastation? How do donors - like my family - know what the Red Cross is doing with our money when it appears that their mandate is to decide who needs what and when whether or not it relates to the needs of the user?

Rock R.

Very good service, we were able to borrow the equipment my mother needed without delay, awesome staff, the lady on the phone was very nice and helpful, and the guys at the pick up counter very polite and informative.