Burlington ReStore - Burlington, Ontario

Adresse: 1800 Appleby Line Unit 10, Burlington, ON L7L 6A1, Canada.
Téléphone: 9056374446100.
Site web: habitathm.ca
Spécialités: -.
Autres données d'intérêt: Achats en magasin, Services sur place, Livraison, Livraison le jour même, Entrée accessible en fauteuil roulant, Parking accessible en fauteuil roulant, Produits d'occasion, LGBTQ+ friendly, Possibilité de faire des courses rapides, Vêtements, Cartes de crédit, Cartes de débit, Paiements mobiles NFC, Cartes de crédit.
Avis : Cette entreprise a 744 avis sur Google My Business.
Avis moyen: 4.2/5.

📌 Emplacement de Burlington ReStore

Burlington ReStore 1800 Appleby Line Unit 10, Burlington, ON L7L 6A1, Canada

⏰ Horaires d'ouverture de Burlington ReStore

  • Lundi: 10:00–18:00
  • Mardi: 10:00–18:00
  • Mercredi: 10:00–18:00
  • Jeudi: 10:00–18:00
  • Vendredi: 10:00–18:00
  • Samedi: 10:00–18:00
  • Dimanche: 11:00–17:00

Burlington ReStore

Burlington ReStore es una tienda de descuento de Habitat for Humanity que ofrece una amplia variedad de productos de segunda mano, incluyendo muebles, electrodomésticos, ropa y más. Su ubicación es ideal para aquellos que buscan encontrar productos de calidad a precios accesibles.

Información de contacto

Adresse: 1800 Appleby Line Unit 10, Burlington, ON L7L 6A1, Canada.

Téléphone: 9056374446100.

Site web: habitathm.ca.

Especialidades

Spécialités: Bolsas de donación de muebles, Precios competitivos, Productos de segunda mano, Servicio al cliente personalizado, Entradas accesibles en fauteuil roulant, Parking accesible en fauteuil roulant, Produits d'occasion, LGBTQ+ friendly, Possibilité de faire des courses rapides, Vêtements, Cartes de crédit, Cartes de débit, Paiements mobiles NFC, Cartes de crédit.

Avis

Achat en magasin, Services sur place, Livraison, Livraison le jour même, Entrée accessible en fauteuil roulant, Parking accessible en fauteuil roulant, Produits d'occasion, LGBTQ+ friendly, Possibilité de faire des courses rapides, Vêtements, Cartes de crédit, Cartes de débit, Paiements mobiles NFC, Cartes de crédit.

👍 Avis de Burlington ReStore

Burlington ReStore - Burlington, Ontario
Renee C.
5/5

I visited the Habitat for Humanity Restore in Burlington looking for a specific item. instead, I left with more than I was looking for. Joe the manager was such a delight. From beginning to end he was amazing. So helpful, patient and attentive. The best customer service I have ever experienced. In fact, it seems to rub off on his staff, they were all great. I highly recommend a visit to this location.

Burlington ReStore - Burlington, Ontario
Ash D.
1/5

Do not buy from this store !!!!!
My mom bought us a couch from here less then a week ago and it had bed bugs. (Video and images taken the day she delivered it.) Do not buy from reuse center if they haven't had the store treated in the last week.

Burlington ReStore - Burlington, Ontario
Rob H.
1/5

I never write reviews as I tend to go with the flow, however, once in a while you come across something that gets under your skin. I donate to the Burlington location often with hopes the proceeds go to a good cause. In return I feel the store should appropriately price items they wish to resell to customers. In June I requested a price alteration for an item that was marked higher than a new item at HD.
I was met with rudeness from the manager and told “customers don’t get to price items”.
I know people have bad days but please have some decency for others.
This is actually a place I like to walk around to destress !!!
Please do better in your pricing and take care of your staff, they need it.
For positive reference check out the team in lower Hamilton… fantastic experience

Burlington ReStore - Burlington, Ontario
Justyna T.
1/5

WOW! I don’t even know where to start.

I have been shopping at Habitat Milton and Burlington for years now. Since we are in the refinished business we literally spend thousands of dollars on their furniture. Staff has always been amazing and kind and Sarah was absolutely amazing in managing the Burlington location. Amazing customer service, very reasonable pricing and super kind. Same with Milton management. The ONLY location I would avoid was DIXIE in Mississauga as everything was majority overpriced, and Joe was just horrible to work with. Anything you ask - zero sympathy, his customer service skills are non existent!!! What a horrible human being. I have worked and managed many places myself and I dont know HOW this guy even got a job there, let alone managmant . We simply stopped going to Dixie location and continue to shop ar the wonderful Milton and Burlington. Day and night difference!!!! Then … one day … I stop at Milton Habitat and everything feels OFF! From set up to pricing, to overall nonsense. As I approach the kind staff there, I find out JOE is temporarily taking over management and WOW, total disaster! We were sooooo disappointed!!! Such a bad choice. The young guys at Milton are beyond kind and helpful. Same with volunteers and Susan, amazing people ( you should maybe start paying the volunteers as they do so much and customers love them and let Joe go all together). Milton changed for the worse during his management. And all the staff felt the same way, trsut me. I am a daily shopper there. FINALLY, SUSAN took over and bam! What a sweet soul. All back to normal. We love her! So today we make a trip to Burlington and we are simply in SHOCK!

I could NOT believe it’s the same place. Prices increased 300% plus! A smaller size buffet was listed at $1,500 ( extra note added that it’s worst $3570! Hahahah I almost died! We refinish antiques for a living for years and trust me, this is NOT worth this much. Pure rip off for a buffet this size. Under different management it would have been listed at $250 MAX. All other pieces were like $300,$280,$250! I could NOT believe this is actually happening!!!!! I spoke with few kind people there and I said WHAT is happening, who took over Sarah’s position and who is coming up with these prices? And guess what? JOE has moved from Dixie to Burlington location!!!! Now it all started to seem right. This is exactly what he does! Knows nothing about antiques, prices, running a thrift store! Have zero empathy, no customer service skills and everyone feels the same way about him. In all 3 stores! Poor people, as they truly are amazing. All the staff but Joe. We will not be coming back. Wish someone does something about it and enough people speak up to make a difference!!!! Very disappointing and poor choice for a manager. I usually don’t bother to leave a review but people need to be avare of this! This thrift store has turned into a regular store ( home sense pumpkins there were priced at $24 ( reg price $30, insanity).
Pieces in photos are priced at $1500, $300 long dresser, $280 dresser with mirror, WHAT

Burlington ReStore - Burlington, Ontario
Kiyomi H.
1/5

Horrible customer service from the manager. Real jerk. Was inquiring about a piece of furniture for a few days that hadn't been brought out yet. Kept getting told it would be coming out onto the floor the next day then I was told its being transfered to orangeville. Didn't even make eye contact with me, just walked by and yelled its being transfered. The lady was very kind and tried to say we'd buy it right then but he refused still. Hope the company does something about this very rude manager. After reading all the other bad encounters with the manager I probably will not be going back until he is no longer there.

Burlington ReStore - Burlington, Ontario
robtags
3/5

Sadly gone downhill.

I used to always make a point of stopping by on my way to the grocery store, sometimes daily. I used to find many gems here, especially electronics/audio equipment. About once a month I'd find some high end vintage item for peanuts! Also great looking furniture. In the last year or so, every time I've stopped in all of the items are just junk. The electronics are just plastic garbage and the furniture is mostly cheap and ugly. Rarely see anything of value and many junky items overpriced. I'm not sure if it's getting picked over or what, but it just isn't worth the time anymore.

On the donation side of things... don't bother wasting your time. 75% of the time they'll turn you away as they are extremely picky about what they'll accept. And you'll only get a tax receipt for items they value at over $400.

I usually end up heading up the street to value village once I'm turned away, so I stopped even bothering. Maybe this explains the lack of quality items?

Burlington ReStore - Burlington, Ontario
Micheal A.
1/5

Terrible experience dealing with Manager Joe. I came in looking for some household items and asked him a simple question about pricing. Instead of helping, he gave me attitude and acted like I was bothering him. will not be returning as long as he’s running the place!!

Burlington ReStore - Burlington, Ontario
Stephen F.
1/5

On Tuesday May 6th 2025, I went into this store and saw cabinets that I wanted to buy, as I was looking at them there was another individual looking at it behind me so I decided that I will take the tags and buy it. I took the tags and brought it to the cashier and waited in line to pay for it. I made the payment with the cashier and she informed me take the sold tags and put it on the items and go to the loading dock and someone can help you. When I went to put it on the items, I could not find them on the floor, so I was informed to find someone on the floor as I got close to the loading dock I saw the same individual that was looking at the item having the cabinets being loaded into their vehicle. I showed the loader that I paid for the item and showed the receipt and the sold tag that was supposed to go on the item. This rude teenager that is one of their staff cut me off and said "AND SO? I AM ALREADY PUTTING IT IN THEIR CAR!" Yet the individual did not have the tags and was behind me in line... When I was checking out the teenager called the individual from the line and cashed them out with a value less than I paid and gave them a bogus receipt. And informed them to bring their car to the back.
So I asked to speak with the manager. Manager Joe came and did not even want to here me out, then said "we will issue you a refund." He did not even address the issue and the individual was still their with the cabinets. I was really frustrated, then the manager Joe said "LOOK! your lucky am allowing them to give you a refund. I am the one doing you a FAVOR! By giving you a refund"
In all my years I never dealt with anyone who would treat anyone that way. The lack of customer service and professionalism was appalling. BEWARE OF THIS STORE AS THEY ARE RACIALLY BIASED and PREJUDICIAL! If I could give them less than 1 star I would, and I will never go back there.

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