Access Storage - Waterloo - Kitchener - Kitchener, Ontario

Douglas M.

The facility is very clean and well-kept. The fact that this location is all inside and heated is nice if you're moving stuff around in the winter. The staff here are great too.

joy N. A.

Access Storage Waterloo seems like a practical solution for storage needs. Here are some possible aspects of my experience:

Convenience
1. *Easy access*: You might appreciate the convenient location and easy access to your stored items.
2. *Flexible storage options*: Access Storage Waterloo may offer various storage unit sizes to fit your needs.

Security
1. *Secure facilities*: The storage facility might have robust security measures, such as CCTV cameras and gated access, to ensure your belongings are safe.
2. *Peace of mind*: Knowing your items are stored securely can give you peace of mind.

Customer Service
1. *Helpful staff*: The staff at Access Storage Waterloo might be friendly and helpful in answering your questions or assisting with your storage needs.
2. *Responsive support*: You might appreciate prompt responses to your inquiries or concerns.

Overall Experience
1. *Meeting storage needs*: Access Storage Waterloo might have met your storage needs, whether for personal or business purposes.
2. *Positive experience*: You might have had a positive experience overall, with satisfactory service and secure storage.

If you'd like to share more about your specific experience at Access Storage Waterloo, I'm here to listen!

Zer A.

I went there just to inquire about a storage unit, but Douglas was incredibly supportive and helpful. He took the time to explain everything in detail, answered all my questions, and was super friendly throughout the whole process. His customer service was beyond amazing—I’d give him 100 stars if I could, not just 5! Truly a fantastic experience. Highly recommend!

Kevin

I inquired about a storage unit and Victoria was a great help, she explained everything perfectly and made it all easy to understand even the user agreement.
Also I was impressed with the flexible options. Often businesses will hit customers with fees for any change, but access storage policies allow employees to provide the best customer experience.

Shane R.

🍕🐋🌟: NOW THAT I HAVE YOUR ATTENTION, let me tell you all about Access Storage/Property Management. Not just a storage facility but also a commercial landlord that rents office space right next to access storage.

1. The Property Manager, Dawn, along with the Storage Manager, Chantal, are really good people who do a commendable job and are always there to help when needed.

2. The offices are spacious, comfy, professional, have all the amenities, along with plenty of parking.

3. The building has a small kitchen, a board/meeting room (you can book as needed without additional cost), plenty of washrooms, and wide corridors and a spacious elevator.

4. Location is ideal, 5 minute walk from St. Mary's Hospital along with the commercial core of Kitchener.

5. The rates are reasonable considering the quality and care they put into this operation.

Do not hesitate if you are thinking of renting an office here. It has served us well until now.

Yash B.

My experience and access to storage was wonderful. Alisha helped us a lot and everything went really smooth. I would definitely recommend my friends and family to use this place and also I got a promotion of first month free so there was a cheery on the cake.

Jennifer H.

Friendly staff helped in many ways. They guided us through the application process, gave us a tour of the building, demonstrated the elevators, and made certain that we were able to open and then lock our storage unit. Access Storage made our last minute move so much easier.

Sven-Erik

Professional, courteous, fast , seems clean, friendly. Give you the whole tour of the place which is very helpful.