City of Guelph - Guelph, Ontario

Linda

Years back, my partner (now ex-partner) and I were driving along Highway 7 to go to a travel destination west of Guelph. Directionally challenged (especially him, as the driver), I was navigating by using a paper map. Paper maps don't point out that some are one-way streets. It didn't help matters that, regardless of our road trip destinations, The Ex always kept changing his mind about the route midway through our travels, leaving me to scramble for new directions that were acceptable to him! Stressful! The absolute worst was our trip to New Jersey for a wedding.

Anyway, somehow we "lost" Highway 7 that's we'd been motoring on once we started driving through Guelph. Confused, we pulled over by the sidewalk and were both poring over the map. Of course, he didn't want to stop at a service station to ask for directions. Then an Angel of Mercy rescued us, dressed as a Guelph Police Officer. He parked ahead of us and asked our problem so I explained. It looked like the officer was considering the options of the route that we could take to get back to Highway 7 without our getting lost midway through Guelph again. Then, he generously offered: "I'll take you through Guelph. You follow my car. I'll drive through the streets in Guelph but can't take you past the city limits. I'll wave you to drive past at the edge of Guelph."

What a wonderful police officer! His route worked for us, of course. My ex and I were successfully able to get back onto Highway 7 to continue our road trip without any further arguments. We were escorted out of town by a police officer in the nicest possible way!

To this day, I am grateful to that kind police officer who obviously showed excellent and perceptive customer service skills. He demonstrated a Guelph community spirit in helping out confused visitors. Thank you, Guelph!

BTW, I found an alternative route to get home from our road trip. I do hope to return to Guelph to visit as a tourist, hopefully this summer.

Chantel S.

This is the city of Guelph prepare to the platforms not even sanded down properly!!!! people are getting tripped up like myself Face Forward onto the cement busted up my face I'm so thankful for two people that got off the number 4 bus that kindly help me out!!! it's pretty bad when even the drivers didn't help out just utterly disgusted by the city of Guelph

Jessie B.

Great outdoor skating rink. I sure hope it is open this winter. We actually took some of our wedding pictures here a few years back!

Yuri G.

Great public space created by city hall and historical businesses at the opposite with the cathedral on the background. A great locations to spend time with family and friends.

Yalda A.

I rent in a newly built apartment complex, one of three buildings recently finished by a big developer (E Squared Developments). Problem is, they handed over occupancy without delivering on basics like parking and heat. It’s February 2025, with temperatures dropping below -20°C, and we’ve been without heat for over a week. The building manager’s done nothing, and we’re left freezing in our own homes.

Then there’s the parking mess. They promised a three-floor parking structure—hasn’t even started. Instead, we’re stuck parking on a gravel lot that’s supposed to become a playground someday. It’s a joke. Word around here is the city told the builder not to allow occupancy for the third building until parking was sorted, but apparently, that rule got ignored. Why? Rumors say the developer’s cozy with the mayor, donating to campaigns and getting a free pass to do whatever they want. If that’s true, it’s outrageous—Guelph shouldn’t be letting connected builders cut corners while residents suffer.

The city needs to step up and hold these developers accountable. People are paying good money to live here, and we deserve better than broken promises and no heat in the dead of winter. Fix this, Guelph—stop putting politics over people.

Panda J. O.

These people are really helpful. I really like what they're doing plus my dad what he's doing at city Hall. I love him but he's a really amazing person. I will give him an all a city hall people 4 billion stars

Arin N.

You can get your Guelph transit pass from here... 👍👍 But it's little expensive without university student discount...

chat A.

If you leave messages for administration at this city, don't count on the messages email or phone ever being returned from city staff.