National Capital FreeNet - Ottawa, Ontario

Sandra B.

Le personnel est amical et dévoué. J'ai aussi été servi par un bénévole qui lui aussi était amical et compétent. Pour une fraction du prix, j'ai une connexion presque aussi rapide qu'avec Vidéotron pour ce qui est du téléchargement. Naturellement pour ce genre de connexion économique le téléversement est plus lent mais ça n'a pas d'importance pour l'usage que j'en fais.

Joseph M.

Que ce soit au téléphone ou en personne, l'équipe de National Capital FreeNet a toujours été amicale, serviable et dédiée à leur travail. J'habitais dans Hintonburg, mais le réseau FTTN de Bell n'est pas disponible à cet endroit. Malgré tout, la personne de NCF qui a répondu au téléphone n'a pas hésité À appeler Bell pour savoir quand ce service serait offert. Quand j'ai déménagé ailleurs à Ottawa, je n'ai pas hésité à m'abonner à NCF. Les prix sont raisonnables, la vitesse est légèrement supérieure à celle promise. D'ailleurs, je songe déjà à m'abonner à un service plus rapide (25/10 mbps).

Stay the way you are, NCF!

Star B.

Hard to beat this place / service. Piggybacks the Bell network in my neighbourhood. Best pricing - unlimited usage. When you need help, they're there. Been with them close to 25 years now. On the few times I've needed some help (like buying a new modem and having them configure it for me), I just drop in in-person at their office on Richmond Rd. Nice folks. Old-fashioned helpful and friendly service. What more can I say....

(Oh, highly recommended. )

Fiona

Very helpful staff and volunteers got me set up with the best internet service for my personal requirements. They knew exactly what was available in my neighbourhood (the slow DSL option was not working). They also arranged for a Rogers contractor to fix the cable when that wouldn't work. They offer refurbished modems if you can't afford a new one. And they give back to the community, for those who can't afford internet services. A very worthwhile community service.

J E.

The internet service is excellent and allows for static IP addresses so you can run your own servers with ease. It is a power users dream because you can use aftermarket DSL modems. I have a Beowulf cluster and have no complaints; the speed is excellent.

Martine B.

I have been wanting to write a review about this wonderful place. They are an amazing team of dedicated people that truly care about their members. They are so compassionate, understanding and efficient. The internet is fast and reliable as well for a very affordable price. Everytime I’ve needed help or assistance they have been such help in so many ways. I’d like to sincerely thank the NCF team and Albert. You guys are amazing!

thomasyoon Y.

I had used it for a year before pandemic. Great service. Great price. Freenet uses Bell lines so the connection is as consistent as if you are with Bell. All plans have unlimited bandwidth. I'd recommend.

Marc's Y. A. M.

Easily the best internet service provider in Ottawa. So reliable! My internet has never gone down in the many many years I've been with them! When I was with Bell before them, it seemed like every single year I'd have an issue at least once.

When I called during NCF's shown business hours, I was quickly talking to a representative and my issues were resolved!

If you're with Bell or other big ISP monopolies, I recommend switching!