Forest Cooperage - Sooke, British Columbia

Peter L.

We bought a barrel sauna from this business ten years ago when it was under different ownership. Love the sauna! We are still using it weekly with no complaints.
Today I inquired with Sarah if I could purchase a new Harvia wood stove from them. Not only was the answer yes, but she had it delivered to my home and carried down to the sauna as as well! The very best customer service I have received in a very long time! The product is high quality and awesome - our sauna is ten years and going strong! The staff are awesome! The service is awesome! ...gotta go sauna! 🙂 Thanks Sarah and the Forest Cooperage team!

Adrian N.

Forest Cooperage has been great to work with. For almost 3 years we've been in communication for my order. They were very patient, advising me throughout as we navigated COVID, governmental effects and other external issues affecting my purchase. They guided me through every step and were very accommodating to my business needs. They truly provided a custom, white glove service. They went as far as building mock-ups and sending us pictures so we could see different options with seat heights. They advised us on the best way to navigate tariffs and get the tubs all the way from the Pacific northwest down to Miami. They regularly communicated with us throughout the process. Finally the tubs arrived when I was ready for them and they were absolutely beautiful. The crew helping me bring them into my business were in love and obsessed with how good they smelled. 10 of 10 experience with Forest Cooperage.

Paul S. O.

We couldn't be happier with our Forest Cooperage hot tub! It looks beautiful and have received so many compliments. Love the app, the settings allow me to optimize the temp during peak usage hours throughout the week. Love the copper ionizer, which allows me to use less bromine. The standout with this whole experience was the customer service! Their team was super responsive and quick to respond to any questions during this process. Thanks Forest Cooperage!

Scott U.

If you are convinced a barrel sauna is right for you, Forest Cooperage will deliver the highest quality materials, craftsmanship and tailored customer experience. Sarah in particular has repeatedly gone above and beyond with us. We love our sauna!

Nikki L.

After an extensive search for a cedar hot tub in Ontario, we were unable to find what we were looking for until we discovered Forest Cooperage. From our very first interaction, we were impressed by the exceptional customer service.

Sarah has been a pleasure to work with—she is approachable, knowledgeable, and consistently responsive to our emails and phone calls. Her willingness to take the time to address our questions made the entire process feel personal and seamless. We truly appreciated that she never made us feel like we were imposing, even when we had multiple inquiries.

While making such a significant purchase over the phone was initially a big step for us, Sarah expertly guided us through each stage of the process, keeping us informed about the hot tub's progress and shipment status.

When the hot tub finally arrived, it was carefully packaged in a sturdy crate, which was already a testament to the quality and care Forest Cooperage puts into its products. Upon unpacking, we were absolutely delighted by the craftsmanship and attention to detail. The assembly was straightforward, and the overall quality of the hot tub exceeded our expectations.

We are extremely satisfied with our purchase and the entire experience. We highly recommend Forest Cooperage to anyone looking for a top-quality product and exceptional customer service.

Thank you again for such a fantastic experience. One we will never forget.

mary B. P.

I have had my 2 person tub for 5 years. It sets on my deck overlooking a beautiful lake in TN with open skies above. I use it as a rise-off and stress reliever almost every night. We installed freezer proof faucets so I can use it year round.

Recently I have experimented with “contrast therapy”. So, I fill my tub up with water to about 106 F. Soak for awhile then take a freezing cold shower afterwards. Just LOVE it.

It’ll hold 4 small grandkids who love to get into it when getting out of swimming in the cold lake.

THE BEST. ONE OF MY TREASURES.

Nature A. I.

After researching and talking with several companies, we decided to get our cedar hot tub from Forest Cooperage for our luxury vacation rental. The staff is incredibly customer service oriented and the owner is a gem! The quality in their product is unmatched. As well as the whole experience from placing the order to delivery. Production was so timely- the tub was ready even before the promised delivery date. We always recommend Forest Cooperage to our friends- they are simple the best.

Elliot F.

I had a terrific experience working with Sarah, Lorne, Ethan and the Forest Cooperage team. We purchased a 6' round electric hot tub. It's a really well built and beautiful product, thoughtfully designed. The assembly instructions were easy to follow. We ran into a few hiccups, mostly due to errors we made in assembly, and the team were incredibly responsive and supportive. They are proud of their product and really care about their customers. A refreshing experience. Worth every penny, I highly recommend them.