BC Centre for Ability - Vancouver, British Columbia

Dan W.

They offer one of the best programs and services to people in need. Their management and staff are very nice and professional. Their office is very cozy.

heather K.

My child was on the wait list for months and she isn't receiving quality services now that we have OT. The lady interviewed us and gave us suggestions and sent us on our way. She didn't check in when she said she was going to, and she isn't doing anything that is OT with our daughter, she gave us suggestions to do with her, and that's it. What is she employed there for? These people from BC centre for ability are getting paid too much and using funding from the government for doing nothing. It's just a cushy job for them. It's been over 2 months since our appointment and there has been no word from them. How are they providing treatment to a child if the parents are doing it all? My child still needs help with learning how to play and life skills, that's what OTs do with these autistic kids. I'm not the professional. This organization is not combed over like it should be. They are making money off of disabled people. It's horrible.

Tiffany P.

I am absolutely so grateful for the work the staff members do. Without them, I don't know what I would have done as a first time mommy. They're so knowledgable about the happens in the community and connect you with the right groups to help you get on your way. They have so much to babies but they also remember the parents too. So happy to have them in our life!

somer M.

horrible experience, we were referred here from infant development for my 3 year old sister at the time who suffers and still does from a seizure disorder. at the appointment the accupational therapist brushed off any concerns my mother had about my sisters development and also continued to physically show my sister the correct way to do things, and even put on the report that my sister was fine after of course physically showing her..

Aku

Our child is severely disabled and was referred to the CFA almost a year ago. While kids like her are great to use in posters when collecting donations, they are apparently not worth the time for the "therapist". Initially we were told that the therapist did not have time to see our child more than once every 4 to 6 weeks. Recently, when asking again about the infrequency of service, the truth finally came out. Apparently, she believes that our child is so severely disabled that she doesn't doesn't provide as much return on therapist time as other kids may. Even though the therapist has never attempted to do more than the bare minimum, which is virtually nothing, she came to the conclusion that our child was so severely disabled that our daughter, who was only five months old at the time, wasn't worth her time, during her initial assessment. In the cruel and twisted view of those at the CFA, the unfortunate fact that severely disabled children are slower to reach targets is a perfect excuse to provide 1/4 or less time to these children, who are most in need of their help. The therapist stated that in their therapy model, the frequency with which therapy sessions occur is linked to the pace at meets the goals milestones. Therefore, a child that progresses slowly will receive therapy far less often than a child who progresses quickly. The fact that the child who has the slower progress is likely suffering from a more severe disability, and as a result is the most in need, is completely overlooked.what is even more cruel and utterly disgusting us that the CFA has no qualms about applying there "therapy model" to infants. When a baby is born with a severe disability, there is precious little time to make best use of the potential of the infant brain and body. Unfortunately, the CFA seems to care little for squandering this potential.

F F.

My young child have severe speech delay, sensory problems and other difficulties.
The pediatrician referred my child to the BC centre for ability to take speech therapy and occupational therapy on October 2015. The staff phoned me and refused the service for my child. She said the reason was my child doesn’t have a problem of motor skills. My child and I had NEVER been there before, I am not sure how could she know that.
I told her that I knew my friend's child who doesn't have motor skill problem but go there to take speech therapy. She told me that because the child was diagnosed as Autism.
I wrote to the supervisor, Claire MacLean to reconsider it. Then she replied me that “Your child could take assessment But probably your child has to go to other place like the health care centre.”
After few months, Claire had assessed my child. She told me that " We could teach you the tip how to do speech therapy by your self just once a month. " (Usually, they do Speech therapy once a week or more.)
Also Claire said that my child could start therapy right away, but it haven't started yet more than 4month.
I told her that my child needs to see the Occupational therapist as a doctor recommended, but Craire told me that I could attend their work shop instead of meeting OT. I just received few emails of their workshops fryers which wasn’t related to Occupational therapy and had to pay the fees. After that email was stopped shortly.

June 2016, as soon as my child was diagnosed as Autism and other delays, I emailed Claire to start the therapy asap. She didn't even care about it and still doesn’t get back to me for 2month. They have denied providing services and we have wasted more than 10month after Pediatrician made a referral to BC centre for ability.
Finally Claire emailed me to hire therapists privately and she CLSED my child's file. Claire told me that my child was not diagnosed yet so couldn’t take their services. Now I was told about totally opposite.
It is very unlikely that they neglected the child who needs help and refused the services. They shouldn't even make family suffering more like this. It shouldn't be happened.

Bonnie J.

Great service. Friendly staff. Helping those with challenges navigate opportunities in the Lower Mainland

Antionne C.

First time visiting but know many people who have been here before. Staff are super friendly and helpful.
They show alot of empathy which is nice in these times.