Goodwill St. Albert Thrift Store and Donation Centre - St. Albert, Alberta

Mr R.

This Goodwill is such a great place to shop! There are always really nice finds, and the prices are hard to beat. They have a great selection that's always changing, so there's something new to discover every time you visit. The staff are super kind and helpful, which makes the whole experience even better. It's clean, well organized, and just a genuinely nice place to browse and pick up something unique. Definitely worth checking out!

Irina D.

What’s the point of donating items to this store for free when they sell them almost like new—despite the fact that they’re in terrible condition and practically ready to be used as cleaning rags? Yet, they still price them as if they were new. You might as well go to a regular store, pay a little extra, or even find the same item for the same price—or cheaper. I would never donate my things here for free because they’re just making money off poor people.

Shenae H.

Nothing like going in to exchange a pair of jeans and being told no you can't because the tags are not attached. I had both tags and receipt for the items and the "Assistant Store Manager" said that he couldn't do the exchange. Tags fall off as long as they are the correct items I do not see why that is an issue. This policy needs to he revamped because it makes no sense. And such poor service overall. Please train your employees in the art of customer service.

Daniel L.

A “non profit” store, or so it describes itself, that charges insane prices for free donated items. Here’s an idea, don’t be in prime retail locations if “rent is expensive”…prime retail locations shouldn’t be a priority as a “non-profit” company.

Anyways, the 1 star is for all of the above plus only flying the goodwill flag instead of a Canada flag. This behaviour seems about right for a profitable non-profit company

***reply to goodwill***

I read the annual report for 2023, soon 2024 too. Goodwill in Alberta made about $55 million dollars annually, all from free donated goods. I know, wow. About 60-65% of that money goes into Human Resources, that’s right…. Paying employees. Only around 20% of employees identify as having a disability, but that can mean lots of things including mental health. I have never see someone with physical disability working at goodwill. Maybe that’s just me. Rent and occupying space costs around $13million annually, which is about 25% of revenue. There are only 14 goodwill locations in Alberta, which means that’s almost $1million dollars per store to rent retails spaces annually. Again, insane.

That’s right, say whatever you want but goodwill is fraud organization making money from free things! Paying around $13 millions, or 25% of revenue, for rent as a non-profit is insane. So much for dedicating money for a good cause right. If 25% of revenue goes to rent, that means 25% of a dollar you make goes to rent. Right there, straight bullshit that 92-93 cents per dollar goes back to “mission”. Cut the BS, Don’t you assume people will buy all the pretty words on your websites.

Jason V.

Absolutely wonderful! Great selection! Good prices (for the discerning) and excellent customer service!

I came here on August 19th 2025 and plan to return! The lady that helped me purchase (her name was Rebecca) she was very friendly. Also I went up to another employee earlier on because an item I was interested in was missing a price tag, and I didn’t feel like a burden asking because they were also very friendly.

10/10 will return for sure

Kimberly B.

We love this store! It’s clean, well organized and clothing is sorted not just by style but also by colour, the kitchenware stuff is great and they have change rooms so you can try stuff on before you buy. It’s our fave place to treasure hunting.

Kirk D.

Great store 🏬 this is a open and airy store. What Goodwill does is great for society and this store exemplifies their message. They are doing a good thing. We shop at thrift stores often and this is one of the best out there. My wife often complains that she gets congested at these kind of stores, but that did not happen here. We both liked this store a lot. We found some great deals and each day of the week there is a discount of 50% on a different coloured price tag. We had a great experience and would definitely recommend this store and we will come back again.

Eliza

I’ve been to a lot of goodwills and value villages. THIS location is by far the best. Best quality, best selection and the cleanest.

Over the weekend, I scored a $180+ Aritzia cardigan, almost brand new with very little wear for $3.25!!!!!!!!!! Amongst many other nearly new designer items. I will be back!!!!