Freshii - Waterloo, Ontario

Ivette O.

This is the worst Freshii in KW area. Bowl was half full, meanwhile in other Freshiis they give you a full packed bowl. Also I specifically asked the server to not add tomato since I’m allergic. He still added even though he wrote it in the order :/
The one in Northfield is my favorite.

Update: I came again and unfortunately service was the same. I’ll leave these two pictures, first one is from Freshii in Northfield, second one is from here. Judge by yourselves.

Courtney H.

We love coming here for a quick, healthy dinner option! We always get the bowls and they are a great size for filling you up or having a little extra for the next day.
The place itself is always clean and the staff are great. Freshii never disappoints!

Steph G.

won't be going back. They were out of several items needed for my order of 2 bowls and a soup. I also would not count the soup as soup since the broth didn't even go halfway up and the noodles were under cooked. All items looked fresh but the taste is so poor I couldn't finish.

Sari W.

What a disappointment! We've loved Freshii for years. Tonight we got 3 meals-only 1 of which was very good. The chicken tasted like shredded, canned chicken. The romaine lettuce was BROWN (see photo). That's not dressing in the picture. It looks like it should have gone into the green bin. I phoned and was told by the employee that all their lettuce was brown and there was nothing they could do unless I call back in 2 days when the manager is in.

Update: The manager contacted me and gave me new salads that were much better. I appreciate them reaching out.

PJ

Bowls were maybe half full, normally they're filled to the top of the take out containers. Hardly any sauce was added to the bowls so we had to add our own dressings at home.

I recommend eating literally anywhere else.

Alice B.

Horrifically bad service here. Partly the staff working being extremely slow and partly that they are severely understaffed. I had to wait nearly 30 minutes to even ORDER with only one other person in front of me and one pickup order in waiting. The people in front of me had been waiting at least the same amount of time to get their food and order. Insane. Staff your restaurant properly.

Tim S.

Had to wait over 30 minutes for my food. They got my order wrong. I then had to wait another 30+ minutes for them to remake it. The friends I was meeting for lunch finished their meal and needed to leave before I received my food. I will not be back.

Kal O.

My favorite location. Always order on mobile app and I have some special requests. They always nail our bowls and never disappoint. They make a bad day Amazing. The staff is always very friendly, personable and courteous. They are always smiling. Thank you Freshii on Erb for providing the best Oaxaca bowls with extra dressing!!! You guys put the Fresh in Freshii