Co-operators - Jeff Lyle Insurance Group Inc - Waterloo, Ontario

Farzana R.

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We had a fantastic experience working with Jermaine Lyle. He was incredibly helpful and professional throughout the entire process. He assisted us with adding a part-time driver to our existing auto insurance policy and managed to do it without any additional charges, which we truly appreciate.
He was always kind, quick to respond, and followed up whenever we had questions or needed support. His excellent service made the whole experience smooth and stress-free. We’re very grateful for his help and highly recommend him to anyone looking for a knowledgeable and supportive insurance broker.

Krista B.

Jeff Lyle Insurance Group has been carrying multiple personal and business insurances, along with investments of mine for the past 10+ years.

In regard to my insurance, I collect comparisons annually and Jeff Lyle Insurance Group has repeatedly come back with the best price points for all my coverage needs. The past few requests have been processed by Vlad, who always runs multiple scenarios, confirming he is producing the best options to yield the most favourable result. Vlad has always made me a priority by resolving my inquiries at a quick speed, being thorough in collecting all the data needed, and listening intently to answer all my questions with full and transparent responses. My last interaction with Vlad was in regard to a quick change in my auto policy. Yet, by end of day he added to my contentment by informing me he had also taken the time to review my home insurance policy. Upon which, he discovered a small and beneficial change that generated a savings of 13.5%. Thanks Vlad!

I am always highly impressed when working with Jeff on my investments. He has produced a strong investment foundation, guided me in setting future goals, celebrated my milestones and kept me on track for success. I have continuously seen high returns and when amongst investment conversions with friends, I am reminded of how well I am doing because of his direction. I fully trust Jeff’s recommendations and judgements. And hey, we all know that when booking appointments with Jeff, all details will be precise with Jessica’s strong administrative skills. Who doesn’t love the kindness and sunny disposition you are always guaranteed to find in Jessica’s emails?

Thank you to the whole Jeff Lyle Team for all the supports and kindness you have provided over the years.

Dieter V.

I have all my insurance at this office. Jeff and his team treat you like family. They pay attention and respond quickly. The best insurance broker I ever worked with.

Alexander M.

We can't say enough good things about Vlad from Cooperators! My husband and I recently bought a home, and we were navigating the overwhelming world of mortgages, home insurance, and auto coverage all at once. Vlad was truly a godsend during this time.

When our mortgage company started giving us a hard time with some last-minute demands, Vlad didn’t hesitate to step in and support us. He responded quickly, handled the situation with complete professionalism, and made sure everything got sorted out smoothly. Thanks to him, what could have been a stressful experience turned into a seamless one.

We are so grateful for his outstanding service and highly recommend him to anyone looking for insurance support. Thank you, Vlad!

Claudia D.

We recently went through a very stressful situation involving a car accident and some insurance complications. Chez went above and beyond to support us during an incredibly overwhelming time. He stayed calm, reassuring, and took action right away to help us resolve the issue.

Even outside regular hours, Chez followed up, offered guidance, and truly made us feel taken care of. He continued to support us through additional claim issues and helped push things through quickly and efficiently, even when it wasn’t his direct responsibility.

We are so grateful for the service, professionalism, and genuine care we received. Chez is exactly the kind of person you want handling your insurance. He has truly earned our trust and appreciation.
Thank you!!

Tosin A.

There is and has always been as sense of kinship working with Jeff Lyle when we talk about insurance, finance and investment planning - at no time do i ever get that pressure at the back of your head that tells you that you are being sold something.

There is clearly an intentional and honest attempt to understand ones situation in context of current and future expectations - this effort no doubt is key to their efforts to present the best, most practical and informed advice possible that seamlessly merges with ones plans and real life situation.

I have worked with Jeff for years and he is experienced, well informed and knowledgeable about the various tools, resources and machinations of the world of insurance and investing - i would recommend him any day to anyone!

I want to take a moment to call out Chez Gayle on the team - i have worked with Chez now for about a year and a bit, and like Jeff (more proof that this approach is in the water they drink there), when we discuss finances, insurance and investments - it feels and is akin to discussing these things with the smarter, more patient, more informed part of yourself you choose to ignore when you make questionable financial decisions.

Chez is grounded, approachable, highly knowledgeable in his field and considerate in his approach. It has been a pleasure navigating the last couple of years with Chez and Jeff and i look forward to many more.

I highly recommend Jeff Lyle Insurance Group Inc - Shout out to Chez Gayle - and the team at the Co-operators, to anyone looking to have a real, grounded look at their finances and future estate plans - you will not regret it!

Chigdem S.

Jeff and the team at Co-operators are exceptional! Their expertise, responsiveness, and commitment to customer service are outstanding. Jeff's financial knowledge is impressive, and he's always ready to help with clear, thorough explanations. The entire staff is professional and friendly. What's more, Jeff's community involvement through local sponsorships shows he cares beyond just business. If you're looking for a trustworthy financial advisor, I recommend Jeff and Co-operators. They've earned my complete trust and will likely exceed your expectations too. 100% recommended!

Brady R.

I'm having an issue with the claims department, I spoke with my local branch and they are supportive and care to listen. the representative is trying to help me through the process of getting things fixed and done.. will update as we continue through this process.