Basement Systems Vancouver - Delta, British Columbia

ruth S.

The boys did a good job and worked hard , but the way it was installed wasn’t as it was described by the sales rep . The sump was installed first a couple of feet away from the wall , so when it came time to install the drain lines they were not near the foundation. The concrete floor was supposed to be taken out from the foundation wall past the footing to expose the ground to be excavated . Also when the drain lines were installed they were only about 8 inches deep . I hope they will catch the water from below the footings , the did cover the pipe with a bit of gravel and what looked like vinyl sheet . The original design had plastic dimple covering the trench and up the wall , then concrete to cover .

Timothy L.

Very pleased with the work. Kyle was very responsible and communicated everyday what he was doing when he was coming and leaving. His work was also very professional looking. Very happy we had BSV do the work now I have a dry basement.

Mark R.

Like most people, before we started on the installation of a sump pump system, we got three different estimates. And, received three very different quotes. Basement Systems was by far the best. On the phone or in person, the staff we dealt with at Basement Systems were always super nice and professional. We had Joey and Darren who did the bulk of the work at our home, and both guys were just great to deal with. Even when I was in the wrong about a water leak in our house that had zero do to with Basement Systems, both Joey and Darren remained professional. My apologies to these guys for my bad behaviour! Without hesitation, I can highly recommend Basement Systems Vancouver.

B C.

The service experience was excellent from end to end. Jordan is extremely knowledgeable and provided a good experience during the assessment and provided a timely estimate without upselling.

The technician, Kyle provided excellent service and his workmanship was outstanding.

The quality of service and workmanship is an excellent solution to a diverse range of basement needs.

Shelley L.

From my first meeting to assess the job with Fraser to scheduling my appointment with Gloria and then having Ryan and Martin attend to the work needed it was a seamless and amazing experience! I would highly recommend their service to provide you with a piece of mind knowing that they cared for your home as if their own!! Top Drawer performance and trust them to do the same for you. Very refreshing to have a company you can trust and provide professionalism at this standard. Thank you!!

Kim C.

Your explanation of services offered and pricing were very clear and easily understood. The cleaning crew arrived on time. They were very friendly and considerate of our space. Our dog loved them. They did an excellent job of cleaning out our crawl space. It looks and smells great. They left without a trace of disruption. Thanks

Scott W.

I called Basement Systems Vancouver for advice on how to fix my sump pit, which was lined with wood and was rotting out. Although I could have just replaced the wood frame, this seemed like a mickey mouse way to proceed and I'd have the same problem again in future. BSV provided a reasonable quote on a complete and proper sump pit install for a dual pump system with battery backup. The quote process with Fraser was efficient and Ryan did a great job with the install. I am very happy with my new system.

Hamid T.

I recently had Basement Systems Vancouver repair my crawl space and fix the vibration on the floor above, and I couldn't be more pleased with the results. Their team was incredibly professional, addressing all my concerns with expertise and efficiency. They completed the job on time, leaving my crawl space in excellent condition and my floors steady and secure. I highly recommend BSV for their outstanding service and high-quality work.