Thrift & Fund by Low Entropy Foundation - Burquitlam - Coquitlam, British Columbia

sami S.

Two stars  because I love this store and the previous employees were always kind and professional. I have been a customer of this thrift store for two years, and I love shopping here because it is very close to my place. Today, February 15th, I spent almost 50 minutes carefully looking through all the items to find something good at a reasonable price. I was so happy when I found a pair of pants at an affordable price. However, when I went to pay, the cashier told me that the item belonged to the boutique section and had been misplaced. I asked for the correct price, and she suddenly raised it to four times the original price. This was not the first time I had this kind of experience with the same employee—it had happened twice before.

I then asked if the manager was available to discuss whether a discount was possible. At that moment, another employee approached me and questioned why I wanted to speak to the manager. They then told me they did not want to sell the item to me. Their tone was aggressive, and I felt that their treatment towards me was unfair. Unfortunately, it seemed like discrimination, as they had lighter skin, and I have darker skin. As a long-time customer, I have known many of the previous employees, and they were always kind and professional. This experience with these two new employees was very upsetting, and I hope the store ensures fair and respectful treatment for all customers in the future.

James C.

A fantastic nonprofit thrift store! The staff are so friendly, the prices are lower than many others, and the store is exceptionally clean and well-organised. I had the pleasure of being assisted by a kind volunteer who shared that they are also using their time at the store to improve their English skills!

Jennifer B.

Great little thrift store. It is obviously popular as there were a lot of folks thrifting while I was there.

Julie W.

I have been donating high end items on a regular basis since you opened. Today I had a fairly large donation including jewellery and fine crystal. I brought a box in and told staff I had more items in my vehicle. One staff person was quite abrupt and asked me what was in the box. The box was easy to examine (not taped) and I was quite taken aback at the rudeness of the inquiry. I would suggest that staff be trained to be more accommodating and less invasive. All she needed to do was take the box into the staging room and open it. Sadly, I will not be setting aside my best items for you any more due to the interrogatory manner in which my offered donation was treated. These are some of the donations you missed out on today.

Oliver A.

One of the nicest thrift stores I've ever been to, they had a great selection and all the staff were very kind and helpful. Prices were fairly cheap especially if you go on a discount day. Everything is sorted very clearly and neatly. When I went it wasn't very busy, and that really helped the atmosphere. Also the music playlist was pretty good

Zahra P.

I love this place! I visit this store at least three times a week.

The staff are super kind and friendly, and you can find some really good products here.

It has become my go-to spot! 😍🤩

Gabriela

The selection is well priced and way better to go to than bigger thrift stores. You’ll find great unique stuff there. Also, they have deals that make it a lot more fun to shop!The staff is always really kind and willing to ask questions.

sam

I really love this thrift store, but just recently they started carrying dream catchers made in Indonesia. I find it hypocritical to have a land acknowledgement behind the till, but then to be selling non-Indigenous made dream catchers. It perpetuates colonialism through cultural appropriation and does not directly support Canadian Indigenous creators. I don't think there is any ill-intent from the store/owners and I hope this review reaches and educates them.