George McDougall - Smoky Lake Healthcare Centre - Smoky Lake, AB

will

Usually not too bad.

Today they just decided to walk away from their reception area but left it wide open. Waited over 10min, rang the bell multiple times and no one showed up.

Several nurses and security personnel walked by but no one said a thing.

After +10min wait with no one showing up, decided to go to the lab where the appointment was booked only to wait another 5min for the lady to say she can't do anything unless officially registered at the empty reception area.

Wasted an entire lunch break and nothing was accomplished.

Pretty irritated to say the least.

Mackenzie G.

Showed up got buzzed in really quick, went over to the nurses station got through the paper work in like 5min (really fast) then doctor came and stitched me up in gotta be less then 10 minutes it was great i highly recommend 🔥

Mark W.

Excellent service for a 24 hour Hospital! Doctor is on call, nurses have a great attitude. Lab services and x-rays during the days, but can be called in if needed.
Overall, you could be diagnosed, treated and on your way in the same period that it takes to get checked into emergency at a big city hospital.

A very good hospital indeed!

Chani S.

Worst service , my friend was bleeding and we go in emergency but it took them 1 hr just to complete the paper work and the doctor was able to see my friend.

Don’t care if anyone is dying the just care about their paper works .

Joey D.

Never ever have I felt compelled to write a review of a hospital but I have to in this case. I deal with occasional panic attacks and I recently had the worst one I ever had coming home from the city. I had to stop at the ER here. And I have never been treated better or with more dignity than at this hospital. Usually If i go to a hospital for a panic attack it goes like standard: ECG, blood test for hear attack, and an ativan and your on your way. Not here, they actually wanted to know my history, what led up to this, what could have triggered it, all of the factors. The ER got really busy with some trauma patients but the Dr. never just said here is some meds and you are on your way. He actually gave me his phone to do some guided meditation while he dealt with other things and you know what it made me feel better than any pill ever has. I was impressed for how such a small ER dealt so efficiently with everything else that was going on as well. The Dr. and the ONE nurse also did everything they could to get to the bottom of what was going on with me. I left that ER not needing any benzos and that has NEVER happened before, this is an amazing hospital.

Logan B.

Terrible service. Came at night and there was only one nurse running the whole hospital. Had to wait 6 hours to see a doctor. When i got blood taken the doctor didnt even wear gloves. The equipment kept shutting down with no nurse to fix it so i had to keep trying to fix it myself. The only good thing is how fast i was admitted however i waited 6 hours for a doctor and i was the only patient there.

Hank H.

A great asset to our community and area. 24hr/7/365 Emmergency service. Lab, radiology and Rehabilitation available in house. Dedicated , caring , professional staff. A well left clean hospital. An auxiliary wing attached to the hospital for seniors requiring care. A brand New Helicopter Pad that can accommodate the new STARS AW139 Helicopter. Doctors offices within the health care facility. A great team to work with in Emmergency if you come here as a First Responder.Public Health services also available here for vaccines, immunizations etc.

Elje J. V. R.

Very professional. Quick service and great staff. Would highly recommend.