Surex Insurance - Magrath, Alberta

Armel Y.

Une prestation de qualité, un accueil et une patiente incroyable. Que dire d'autre, une service digne d'un hotel cinq étoiles et les meilleurs prix de l'Ontario. Merci encore Annie!

Ji S.

Bonne prise en charge, et assistance tout au long de ma procédure d'inscription. Je recommande

Asem B.

I can't say enough positive things about my experience with Surex and my dedicated insurance agent, Amanda! From the get-go, Amanda has been nothing short of amazing. She expertly helped me set up both my auto and home insurance, ensuring I had the best coverage tailored to my needs. What truly stands out is her responsiveness; every question and request I've had has been addressed swiftly and thoroughly.

The entire experience has been exceptional, making what could have been a daunting process remarkably seamless and stress-free. Amanda’s professionalism and dedication to her clients are evident in every interaction. She goes above and beyond to provide stellar service, and for that, I am incredibly grateful.

A special shout-out to Traveller's Insurance as well, for their outstanding support and comprehensive coverage options. If you’re looking for top-notch insurance services, I highly recommend Surex and Amanda—true professionals who genuinely care about their clients!

Ivan H.

I’ve been a loyal customer of Surex Insurance for over three years, and my experience has been nothing short of exceptional. Kari and Cheryl have been absolutely amazing throughout this time. Their professionalism, attention to detail, and genuine care for my needs have always stood out.

Kari made the process of finding the best coverage seamless, patiently answering all my questions and ensuring I fully understood my options. Cheryl, on the other hand, has been fantastic in providing timely support and handling any concerns with speed and efficiency.

Their dedication to excellent customer service and their willingness to go above and beyond have made managing my insurance stress-free and even enjoyable. I highly recommend Surex Insurance and their incredible team to anyone looking for reliable and friendly service. Thank you, Kari and Cheryl, for making my insurance experience top-notch!

Dustin A.

My first Surex broker was an angel. He helped me understand exactly what insurance even was and what the best option was for me for years. We were so happy to hear he moved on to be with family.

The new broker we have is every bit as helpful and friendly. Just tell them exactly what your situation is, and if there is an option, they will help you reach it.

Sophie B.

We had the pleasure of working with Ashley at Surex, and she has been absolutely amazing! From start to finish, Ashley’s professionalism, efficiency, and dedication have been unmatched. She consistently went above and beyond to ensure we were informed and supported every step of the way. Her friendly demeanor and attention to detail made the entire process seamless and stress-free.

If you’re looking for someone who truly cares and delivers exceptional service, Ashley is the one to work with. We can’t recommend her enough!

Dylan

Jason at Surex has been great helping me with my car insurance for over 6 years. He's easy to contact and has helped me lower my rates multiple times.

Paige E.

Surex was recommended to me to find inexpensive home insurance for my first home. I was contacted for a quote and the initial person I dealt with was super friendly and the quote was reasonable. I was in a time crunch and they told me that they would be able to make it happen for me. I don't know what happened but after the initial quote I could not get a hold of my contact there. Someone else answered my call, no issue, but I had to get some information from my lawyer and get back to him. He acted extremely annoyed when I didn't have this information readily available but as a first time home buyer I was unsure of the process. When I called back to provide the information there was no answer, I got no call back, I called back a few times and it was about 4pm before my call was answered. I had everything sorted out and they just needed to contact the insurance company to get approval but of course they were closed. Again, not an issue but I was in a time crunch and it was known to them. The next day I waited an hour after they opened and called to check on the process. I needed insurance by 1:30 pm. I called about once an hour and I got sent to voicemail multiple times immediately and 2 times my call was answered and then immediately I was hung up on. At 1pm I was sent a text that they couldn't insure me and I should go somewhere else. Luckily, at 12 I had called another broker and gotten home insurance in under an hour and every question I asked was answered kindly. I would not recommend ever going to Surex. They were not helpful and not willing to work with me.