Western Financial Group Inc. - Canada's Insurance Broker - Bassano, Alberta

Rick Jondreau

I am thrilled to share my outstanding experience working with Lillian, an insurance advisor at Western Financial Group. Her expertise and dedication in the insurance industry are truly commendable, and I highly recommend her for all your insurance needs.

Lillian's depth of knowledge in insurance is impressive. She possesses a comprehensive understanding of various insurance products, including home, auto, farm, commercial, travel, and life insurance. Her expertise in the farm insurance domain particularly stood out to me. She demonstrated a thorough understanding of the unique risks and challenges faced by farm owners and provided tailored solutions to meet their specific requirements. Her ability to assess risks accurately and recommend suitable coverage is a testament to her knowledge and experience in the field.

Working with Lillian was an absolute pleasure due to her exceptional customer service. She displayed genuine care and concern for her clients, prioritizing their needs and providing personalized recommendations. Lillian took the time to listen attentively to my concerns and thoroughly explained all the available insurance options, ensuring I made well-informed decisions. Her responsiveness and availability were remarkable, promptly addressing any inquiries or issues that arose.

Moreover, Lillian's professionalism and attention to detail were evident throughout our interactions. She guided me through the insurance process seamlessly, ensuring that all necessary documentation and paperwork were handled efficiently. Her commitment to transparency and integrity was particularly noteworthy. Lillian took the time to explain policy terms and conditions in a clear and concise manner, ensuring I had a complete understanding of my coverage.

Lillian's passion for her work shone through in every interaction. Her enthusiasm and dedication to helping clients find the best insurance solutions were truly inspiring. She went above and beyond to provide outstanding service, making me feel confident and secure in my insurance choices.

In conclusion, Lillian at Western Financial Group is an exceptional insurance advisor. Her extensive knowledge, exemplary customer service, and unwavering professionalism make her a true asset to the organization. Whether you require home, auto, farm, commercial, travel, or life insurance, Lillian's expertise will undoubtedly prove invaluable. I wholeheartedly recommend her to anyone seeking a trustworthy and reliable insurance advisor.

Thank you, Lillian, for your outstanding service and expertise. Your commitment to excellence has made a significant impact on my insurance experience, and I am grateful for your assistance.

Sasha Giroux

When dealing with Western Financial Group in Bassano, I have had nothing but pleasant encounters. The staff is always super friendly and they are the best at finding you great deals. My trips into the office are normally quick and hassle free thanks to all the lovely ladies that work here! Keep up the great work.

shelby burns

Lillian has always been super knowledgeable, in my dealings with her. She does her job extremely well and is accountable for her work. 10/10 would recommend you book with Lillian for all your future Insurance needs. You will not be disappointed.

Loretta McDonald

Terry delivers excellent service. Always going the extra mile and going above and beyond.
Have been a client for 30 plus years and Terry is one of the best. The branch as a whole is awesome. Thank you for all your hard Terry. Really appreciate all you do for us 👍👍

Krista Wright

We have lived from coast to coast and they are by far the best I have ever dealt with. I have our insurance done by Somaly and she is amazing. Quick to respond and I'm always confident she has found me the best insurance available. I send everyone I know to her and will continue to do so.

VSH

Such an amazing experience with Western Financial. Lilian was incredibly helpful and did an excellent job explaining all my insurance options. She was knowledgeable and patient, making the process easy to understand. Overall, a very positive experience with this insurance company.

JENNIFER PRICE

Somaly went above and beyond for my insurance needs. She was very efficient and had everything in place in a very short amount of time. Not only was she efficient and knowledgeable, but was an absolute pleasure to deal with! I would recommend Somaly with Western Financial Group to anyone looking for insurance!!

Bunna Meas

I have been with the Bassano Branch for over 15 years and have recommended them to everyone who needs a new quote. I especially enjoy dealing with Somaly as she is fast and effective and is very good at explaining everything. Keep up the great work.